In recent times, a number of events have tested businesses’ capability to continue operations in the face of emergencies.  Manmade disasters like Y2K and 9/11, natural calamities like hurricanes, earthquakes and tsunamis, and other catastrophic events like the swine flu epidemic have made today’s organizations finally heed the call of those who advocate the importance of business continuity planning.

A US study showed that over 40% of businesses never reopened after a disaster, and of the remaining companies that do, 25% closed in two years.  Thus, a company’s survival depends not only on how it can cope while a disaster is occurring, but also how it will respond to new scenarios when the catastrophe has run its course.  This is where a sound, viable business continuity plan can prove to be an organization’s saving grace.

Given the current economic situation, many companies are on the lookout for business practices that would greatly reduce capital and operating expenditure.   Because cutting costs has become a must in these trying times, solutions that can generate work productivity and improve client satisfaction while maintaining cost efficiency are important to business survival.

A recent technological advancement that has caught the interest of today’s business decision makers is the hosted contact center solution.   Various innovations in IP technology and networking have given birth to this new solution which has replaced the more traditional premise-based contact center model.  Indeed, with many organizations realizing the need to establish a contact center to further improve their service delivery and customer support, the hosted contact center proves to provide many benefits, expense and performance wise.

The Philippine Computer Society (PCS) has recently entered into a memorandum of agreement (MOA) with election watchdog, the Parish Pastoral Council for Responsible Voting (PPCRV), for the development of a new system that would pave the way for an effective information dissemination and monitoring of the planned automated elections in May 2010. PCS is the country’s premier and largest organization of information and communications technology (ICT) professionals in the country.

The MOA for the project dubbed as “Katibayan 2010” was signed during the 13th ICT Professionals Congress in Makati City on May 21, 2009.

The Philippine Computer Society (PCS), the country’s premier and largest organization of ICT professionals in the country, officially announces the launch of its annual major event, the ICT Professionals’ Congress.

Now on its 13th year and slated to be held on May 20-21, 2009 at the Hotel Dusit Thani, Makati City, the ICTPC shall feature plenary sessions on the major developments and directions of global and local technology providers, market leaders in wireless business data communication and next generation mobile solutions, and insights from top CIOs, information systems executives and certified professionals.